AI strategy9 min read
AI Adoption for Small Business: A Step-by-Step Guide
A practical seven-step plan for AI adoption in a small business: pick the right first use case, run a safe pilot, measure results and scale what works.
Blog
Guides, explainers and checklists for using AI at work: prompting, automation and agents, costs and ROI, and AI regulation.
AI strategy
AI strategy7 min read
AI Readiness Checklist for Small and Mid-Sized Firms
An AI readiness checklist for SMEs covering goals, processes, data, tools, security, people, governance and budget, with a simple scoring method and next steps.
AI strategy8 min read
How to Choose an LLM for Your Business
How to choose an LLM for your business: define the task, build a test set, compare quality, cost, speed and data terms, then decide with a scorecard.
AI strategy7 min read
How to Reduce AI Hallucinations in Business Use
Why AI models hallucinate and how to reduce it in business use: grounding in sources, prompt rules, structured outputs, verification steps and human review.
AI strategy7 min read
RAG vs. Fine-Tuning: Which Does Your Project Need?
RAG vs. fine-tuning explained for business: what each does, when to use which, costs, maintenance and data needs, plus a decision guide and hybrid options.
Prompting
Prompting7 min read
Few-Shot Prompting: When and How to Use Examples
What few-shot prompting is, when examples beat instructions, how many to use, how to pick and format them, and how to stop the model copying them too closely.
Prompting7 min read
How to Write a System Prompt (With Examples)
How to write a system prompt for an AI assistant or automation: a proven structure, a full example for customer support, testing tips and the mistakes to avoid.
Prompting8 min read
Prompt Engineering for Business: A Practical Guide
Prompt engineering for business users: a six-part prompt structure, before-and-after examples, how to test prompts and how to share them in a team.
Prompting7 min read
Prompt Templates for Everyday Business Tasks
Twelve ready-to-use prompt templates for business: emails, summaries, meeting notes, data extraction, reports and feedback, with tips to adapt them.
Automation & agents
Automation & agents8 min read
AI Agents vs. Workflow Automation: Which Do You Need?
AI agents vs. workflow automation compared: how each works, cost, reliability and control, a decision checklist and hybrid patterns for business processes.
Automation & agents7 min read
Human-in-the-Loop AI: Designing Review Steps That Work
How to design human-in-the-loop AI that works: review levels, what reviewers need to see, avoiding rubber-stamping, sampling rules and metrics.
Automation & agents7 min read
Which Business Tasks Should You Automate With AI?
How to decide which business tasks to automate with AI: a five-factor scoring method, examples by department, tasks to avoid and a shortlist template.
Costs & ROI
Costs & ROI8 min read
How to Calculate the ROI of AI Automation
A step-by-step method to calculate AI automation ROI: time saved, review effort, running and setup costs and payback, with a worked example and common traps.
Costs & ROI8 min read
How to Reduce LLM API Costs: 12 Practical Tactics
Twelve practical ways to reduce LLM API costs without hurting quality: model routing, prompt caching, shorter context, output limits, batching and monitoring.
Costs & ROI8 min read
LLM API Pricing Explained: How Token Costs Add Up
How LLM API pricing works: input and output tokens, context, caching, batch discounts and hidden multipliers, with a worked monthly cost example.
Costs & ROI7 min read
What Are Tokens in LLMs? A Plain-English Explainer
What tokens in LLMs are, how text is split into them, why languages and formats differ, and how tokens drive context limits, speed and API cost, with examples.
Regulation & governance
Regulation & governance7 min read
AI Literacy Under the EU AI Act: What Article 4 Means
What the AI literacy requirement in Article 4 of the EU AI Act means for companies, who it covers, what good training includes and how to document it.
Regulation & governance9 min read
EU AI Act for Deployers: What Businesses Must Do
EU AI Act obligations for deployers: AI literacy, transparency duties, high-risk use rules, when a user becomes a provider, and a practical checklist.
Regulation & governance9 min read
EU AI Act Risk Categories Explained With Examples
The four EU AI Act risk categories explained with business examples: prohibited, high-risk, transparency and minimal risk, plus GPAI rules and borderline cases.
Regulation & governance8 min read
How to Write an AI Acceptable Use Policy for Your Team
How to write an AI acceptable use policy: the sections to include, a copyable outline, a traffic-light data rule, rollout steps and mistakes to avoid.